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About

Mobile Apps - Memberships

 

How does it work?

Mobile web apps are apps based on a website. We use our site colors, fonts, favicon, and other settings to generate a beautiful, personalized mobile experience for all our members. Due to their nature, they’re not “regular” apps available in the App Store or Google Play Store but are just as easy to install and provide a range of amazing benefits:

  • Instant access to your members' area and the rest of your site from a mobile phone
  • Push notifications for new content and comment replies for increased engagement
  • Fully branded to you
  • No 30% Apple and Google app fee

Mobile web app vs Native mobile app comparison

 

Mobile web app

Native mobile app

Fully branded

Instant access to your site on mobile

Push notifications to your supporters

Audio background playback 

AirPlay & Chromecast compatibility

No Apple App or Google Store "Tax" (30%)

Video background playback

Picture-in-picture video

Offline video

 

How to install the app?

The installation process is really easy. To install the app, you need to log in to the members area on your phone browser (iOS & Android). Once there, an app installation banner will automatically appear, and you need to just need to follow the instructions.

The exact installation process differs between Android and iOS:

  • iOS - on Apple devices, your need to click the “Share” icon, choose “Add to Home Screen,” and accept the new app install. After that, the app is available under an icon like any other app.
  • Android - the installation flow is much more automated on Android devices. After clicking install, you are  taken through a native system process, after which the app is automatically installed on your phone and accessible as any other app icon.

Upon the first app open, you will be automatically logged in to the Members area and will be presented with a push notification modal they can either accept or decline. And that’s it! Simple as that.

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FAQ

  • Is there an extra cost related to mobile apps?
    • There’s not! Mobile apps are completely free; there’s no extra cost.
  • Does my mobile app support push notifications?
    • Yes! Push notifications for new posts and comment replies on both Android & iOS devices (iOS 16.4 and newer are required). Your members are free to decide whether they want to enable them or not.
    • General push notifications (i.e., new drop announcements) are not yet available. However, this is on our roadmap. 
  • What iOS version is required for push notifications to work?
    • Apple has introduced support for web app push notifications with iOS 16.4, which was released at the beginning of 2023.
  • Can I disable the app?
    • It is not possible at the moment. If you’d like to disable the app from your site, please reach out to our creator support team.
  • Are AirPlay and Chromecast supported?
    • Yes! AirPlay is supported on apps installed on iOS, while Chromecast is available on apps installed on Android devices.
  • Can members manage their subscriptions through the mobile app?
    • Yes! Your members can fully manage their subscription through the Billing tab of the app, including upgrading to higher tiers, switching to an annual plan, or canceling their membership.
  • Can members purchase products in the mobile app?
    • Yes! Your entire website is accessible through the app, so app users are able to instantly access your shop area and purchase products directly through it. They can even pay with Apple and Google Pay!
    • Is the app available on tablets?
    • Tablets are not supported at the moment.                         
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